Privacy
Privacy Policy
This policy explains the information we collect and how it is used to provide online consultation services.
Last updated: April 20, 2026
Information We Collect
We may collect account details such as name, email address, booking details, service selections, consultation intake details, uploaded palm images, linked profile details, and support messages.
For payments, Razorpay processes payment instrument details directly. We store only payment identifiers, order identifiers, status, and related transaction metadata needed for order tracking and support.
How We Use Information
We use customer information to create bookings, process payments, deliver consultation services, manage orders, provide support, prevent misuse, and meet legal or compliance requirements.
Birth details and uploaded files are used only for the selected consultation workflow and related support or delivery needs.
Service Providers
We use trusted service providers such as Firebase for authentication, hosting, database, and storage, and Razorpay for payment processing.
Information may be shared with service providers only as needed to operate the website, process payments, deliver services, or comply with applicable law.
Data Security
We use access controls and platform security features to protect customer data. No payment instrument credentials are stored by RMG Astro Private Limited.
Customers should use strong account credentials and report suspected unauthorized access promptly.
Retention and Requests
We retain order, payment, and support records as needed for service delivery, dispute handling, compliance, and business records.
For privacy-related requests, email us with your registered email address and order ID where applicable.
Need help?
Email riteshghorpade.astro@gmail.com with your order ID and registered email address.
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